Kiki Kubik Orski created Peak Performance Consulting in the NorthEast after identifying a glaring need for Business Leadership Development. Her unique combination of corporate and clinical experience positions her beautifully to help her clients achieve outstanding results. As primary consultant, she works directly with the customer to drill down quickly to identify the root cause of business challenges and create immediately actionable roadmaps for success.
The company blossomed with the partnerships formed with Inscape Publishing recently purchased by Wiley Inc, Vital Learning and Performance Support Systems. Kiki’s exciting career has offered her experience in the Emergency Department, Healthcare Administration, and Corporate America. During this tenure she has found that a profound lack of leadership skill, knowledge and understanding of business is a large contributor to poor employee and customer satisfaction. It was most evident in healthcare as Kiki watched many very skilled employees work their way up the ranks only to find that the skills needed for Leadership were not the same skills that made them successful up til then. There is an absolute correlation between being an expert in the business side of healthcare and HCAHPS Scores across America. So, with this information gap of understanding widening, she set out to bridge it so that everyone could understand the critical connection between Leadership, business operations and employee, customer and patient satisfaction.
Armed with a Bachelors of Science degree in Nursing, a Master’s degree in business and a concentration in Lean Six Sigma, Kiki faces this leadership challenge from a solid perspective both academically and practically.
Her authenticity as expert in the industry is further strengthened by being an active member in many national organizations, including, The American Organization of Nurse Executives and the Association of Talent Development. Many hospitals and healthcare industry groups have heard speak about her her passion and insights on healthcare topics for many years.