info@peakperformanceleader.com        (516) 628-1729
 

Are you an AGILE Leader?

By: | Tags: | Comments: 0

Every industry is experiencing change at the speed of light. Heads are spinning, regulations changing, customer expectations rising and competitors doing what we should have done years ago…successfully. Is this happening in your world too? To deal with this environment of constant change, uncertainty and turbulence you need to become and be surrounded by AGILE Leaders. The AGILE concept started when software companies just could not put out products good enough or fast enough for their customers. A feeling many of us in healthcare can relate to. AGILE organizations welcome […]

READ MORE

Give Your Leaders the Skills They Need to Succeed

By: | Tags: | Comments: 0

When is the last time you had leadership training that made a difference? How many improvements to the organization were realized and sustained as a result of that training? If you are like most healthcare organizations… the answer to these questions is too long ago and not enough!   Traditionally, employees who excel at their work are promoted to a managerial or supervisory leadership role, and while clinical and technical excellence serves as the foundation, it is not enough to ensure success in the role of having employees report directly to them. […]

READ MORE

DISCRETIONARY EFFORT: HOW MUCH ARE YOU GETTING?

By: | Tags: | Comments: 0

The Gallup Organization research shows that only about 32% of the US workforce is highly engaged. What about the remaining 68%?  The issue is not about how accurate you believe those numbers are, even though their database is impressive, but rather what percent of your employees are highly engaged and what can you do to improve it.  If you look around your team and realize that perhaps those numbers are not that far off, there could be serious implications for you as a Leader.  It is no secret that there […]

READ MORE

Listen Better, Lead Better!

By: | Tags: | Comments: 0

Leaders Need to Listen Better! With healthcare organizations so fervently focused on improving the patient experience while scouring the bottom line, it’s easy to ignore “softer” leadership skills, such as listening. Many believe this to be a touchy-feely approach to leadership and therefore a waste of time. On the contrary! A focus on your own listening skills can lead to more effective teamwork, higher productivity, fewer conflicts and errors, enhanced problem-solving, improved retention, and dramatically improved patient satisfaction scores. As authors on leadership development have noted, listening is essential for […]

READ MORE

The Power of Gratitude for Leaders!

By: | Tags: | Comments: 0

The Power of Gratitude for Leaders by Kiki Orski The practice of gratitude as a tool for happiness has been in the mainstream for years. Long-term studies support gratitude’s effectiveness, suggesting that a positive, appreciative attitude contributes to greater health, peak performance in sports and business, a higher sense of well-being, and a faster rate of recovery from surgery. But did you know the research also supports that a positive attitude contributes to greater success in work? While we may acknowledge gratitude’s many benefits, it still can be difficult to […]

READ MORE

Less Communication= Better Results?

By: | Tags: | Comments: 0

With the amount of work that is being piled onto every leader’s plate, it is tough to make it through your “to do” list every day, never mind being constantly interrupted to speak with every employee. But what if there was a way where you could have more meaningful, more productive, more enjoyable …. and yes…. shorter conversations with your employees? Well I witnessed it for myself…with the Blanchard Situational Leadership II model. This strategic leadership model can have a tremendous positive impact on your organization. Potential results include more […]

READ MORE

Don’t Let Poor Communication Ruin Your Summer!

By: | Tags: | Comments: 0

Good communication is the key to EVERYTHING! Yet I don’t know a single person who goes around saying “Wow I am an awesome communicator!” So it must mean we all have room for improvement. Whether it is sharing your vision for your department, setting behavioral expectations, getting employee buy in for improvement initiatives or setting and executing on strategy…excellent communication is a must. And if I had to suggest one area every leader should improve on …it is communication. Communication is the key to building strong, productive relationships between managers […]

READ MORE

Do your Leaders, at every level, have the skills needed to take your organization from good to great?

By: | Tags: | Comments: 0

Developing successful leaders goes beyond the trite manager versus leader debate so often heard.   It really doesn’t matter what their title is, if they have people who report to them and have responsibility for delivering results, then they need specific skills. I wanted to see which skills were listed as critical to any leader’s success; so I did an exhaustive search of the literature, ok so maybe it was only a few hours of research…but exhausting nonetheless! My findings surprised me! The list of skills was so very long. What […]

READ MORE

“Work of Leaders”: 3 Critical Steps for the Successful Implementation of ANY Initiative.

By: | Tags: | Comments: 0

I am often shocked by how many initiatives are left to languish after so much time and energy was put into a program or project launch. How about you? Have you ever gone to one of your Department Heads or Managers and asked how a particular project was going and they looked back at you with such palpable discomfort you just knew the project was forgotten or even worse yet they look at you with a blank stare? Yes, it happens. Actually it happens more often than not. In a […]

READ MORE

Kiki Orski, Founder of Peak Performance Consulting Featured on Influencers Radio

By: | Tags: | Comments: 0

Peak Performance For Hospital Patient Satisfaction Success In this interview, Kiki Orski shares with Jack the work she’s doing with hospitals which is changing patient experiences and dramatically improving satisfaction scores. Imagine being in the hospital, scared and worried about what’s going to happen to you. Suddenly, a nurse comes in and smiles at you and asks how you’re doing, with genuine interest. She explains things in an easy to understand way. You breathe a sigh of relief. You believe things are going to be okay. You have trust in […]

READ MORE