Peak Performance Consulting Services include six major components which significantly impact the culture of excellence in your organization
Needs Assessment – Through a customizable organizational climate survey developed by your Leadership team, we ask the questions that get to the heart of your concerns. We repeat this survey to measure your results and guide you to continuous improvement.
Senior Leadership Alignment – Our team works with the leaders in your organization to create a new paradigm of organizational excellence. When leaders are committed to positive change, front-line employees share this dedication, leading to fundamental improvements in all areas of your facility.
Service Excellence: Our team works within your organizational structure to identify the strengths and weaknesses of your departments and then create an action plan for improvement. Utilizing proven best practices allows your organization to realize improvements quickly.
Management Development – The research proves it: Employees don’t leave jobs, they leave their bosses. Mid-level managers are critical to the success of your organization and the connection between the senior team and the front line is crucial to ensuring your organization’s mission and vision is carried out. Communication is the key to success. Mediocre managers attract and cultivate mediocre employees. Excellent organizations cannot survive with mediocre leadership.
Front Line Engagement – In the most effective organizations, employees are equipped to solve their own problems. Employee-generated results are most often sustainable results since they, by design, encourage complete employee buy-in. Even just one solution per employee annually produces amazing results.
Coaching for Sustained Change – Coaching creates powerful connections between all the skills your employees have learned and the application of these skills in the workplace. Using results-based coaching, we ensure that all the systems we’ve put in place work in the practical setting and are sustainable long-term.
Make your healthcare organization better.
Contact Kiki for a complimentary strategy session.