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  • Need real time information about your healthcare services?
  • Let us interview your Nurses, Physicians, Patients or Ancillary Staff!   One unit, one department, one division…your choice
  • Customize your questions about the communication between caregivers, the consistency of care, the availability of staff, medications or supplies, the attitudes of staff, the differences among shifts or providers…or any question that is important to you or a particular unit or department
  • Gather information that your Leaders can use immediately to improve your facility and the services you provide helping to position you for greater reimbursement
  • Benefit from the power of our Narrative Comment approach and personal interviews allowing you to get meaningful insight into their care and not just a meaningless score.
  • Ask your patients before they leave to ensure their experience was a positive one, that they received what they needed and know what to do upon discharge