Leaders Need to Listen Better! With healthcare organizations so fervently focused on improving the patient experience while scouring the bottom line, it’s easy to ignore “softer” leadership skills, such as listening. Many believe this to be a touchy-feely approach to leadership and therefore a waste of...
The Power of Gratitude for Leaders by Kiki Orski The practice of gratitude as a tool for happiness has been in the mainstream for years. Long-term studies support gratitude’s effectiveness, suggesting that a positive, appreciative attitude contributes to greater health, peak performance in sports and business, a...
Developing successful leaders goes beyond the trite manager versus leader debate so often heard. It really doesn’t matter what their title is, if they have people who report to them and have responsibility for delivering results, then they need specific skills. I wanted to see...
LEADERSHIP ROUNDS DON’T WORK…if you are not asking the right questions!! In order to maximize the time you spend on Leader Rounding make sure you make the interviews purposeful. Asking the patient “How is everything?” or “Are you doing OK?” or “Are we giving you...
Improving your leadership skills, based on your strengths, is a lot easier than starting with your weaknesses according to ASTD, now rebranded as ATD. The goal for any leader is to start from what you are “good” at and then go for excellence!! Of course...