Developing successful leaders goes beyond the trite manager versus leader debate so often heard. It really doesn’t matter what their title is, if they have people who report to them...
I am often shocked by how many initiatives are left to languish after so much time and energy was put into a program or project launch. How about you? Have...
Peak Performance For Hospital Patient Satisfaction Success In this interview, Kiki Orski shares with Jack the work she’s doing with hospitals which is changing patient experiences and dramatically improving satisfaction scores. Imagine...
LEADERSHIP ROUNDS DON’T WORK…if you are not asking the right questions!! In order to maximize the time you spend on Leader Rounding make sure you make the interviews purposeful. Asking...
One common complaint I hear when I interview healthcare professionals is lack of time. It seems everyone is so busy, yet I wonder if we are doing what needs to...