Leadership

  “I am easily satisfied with the very best”. This quote by Winston Churchill reminds me of the difference between Agile leaders and average leaders in healthcare. Agile leaders always look for opportunities to improve and never settle for ‘good enough’. Here are 5 traits that I have...

Leaders Need to Listen Better! With healthcare organizations so fervently focused on improving the patient experience while scouring the bottom line, it’s easy to ignore “softer” leadership skills, such as listening. Many believe this to be a touchy-feely approach to leadership and therefore a waste of...

The Power of Gratitude for Leaders by Kiki Orski The practice of gratitude as a tool for happiness has been in the mainstream for years. Long-term studies support gratitude’s effectiveness, suggesting that a positive, appreciative attitude contributes to greater health, peak performance in sports and business, a...

LEADERSHIP ROUNDS DON’T WORK…if you are not asking the right questions!! In order to maximize the time you spend on Leader Rounding make sure you make the interviews purposeful. Asking the patient “How is everything?” or “Are you doing OK?” or “Are we giving you...

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