I have a question: “What’s Your Agility Ability?” That question is based on an article I had published back in 2017 when the word agile only referred to the fast changing world of technology. Now it seems everyone is using the term. How can I...
How To Get Your Team To Go From Good to Better! The term disruption has been quickly gaining momentum since the early 2000’s. The challenge is that it means different things to different people. So for today, let’s decide that the disruption we are talking about...
Accountability is by far one of the most pressing issues I come across as I work with teams who are striving to improve their results. It is the issue we come back to over and over and one that frustrates many leaders. Accountability is the...
Our Power of Leadership topic is Commitment: The Power of Saying Yes and also The Potential Pain! Of course, when you say yes to an opportunity or an initiative or a new role it will entail more work on your part. That is a given,...
This is a tough topic for me to write and speak on. I committed to recording a video for you every week just last month and frankly I blew it! I missed a week and it happened so quickly and so easily. As I reflected...
Peak Performance For Hospital Patient Satisfaction Success In this interview, Kiki Orski shares with Jack the work she’s doing with hospitals which is changing patient experiences and dramatically improving satisfaction scores. Imagine being in the hospital, scared and worried about what’s going to happen to you. Suddenly,...
What is the SINGLE most untapped competitive advantage for your organization? According to leadership guru Patrick Lencioni, it is TEAMWORK. Healthcare depends strongly on the power of its teams throughout every inch of our institutions. We cannot take excellent care of our patients without exceptional...